LIVE IN PRODUCTION · 10,000+ COMPLETED ASSESSMENTS · 83% COMPLETION RATE

Skin intelligence infrastructure for Shopify skincare brands.

Prism by Sabila Labs helps skincare brands guide shoppers to better-fit products from their own catalog, with personalized, non-diagnostic guidance designed to build confidence before checkout and customer insight after it. Powered by Gladys.
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Solution

One layer for the entire shopper journey.

Prism sits inside your Shopify store and turns your existing catalog into personalized, non-diagnostic guidance — designed to help shoppers choose with confidence, support a better first purchase, and give your team a clearer view of what your customers actually need. Works inside your existing Shopify storefront. No need to rebuild or move your store, and no internal AI team required.
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PRISM
Catalog matching
Non-diagnostic guidance
Shopper insights
Optional Scan
Guided routines
Engagement analytics
Merchandising decisions
Product recommendations
Shopify storefront
The problem

Product mismatch makes first purchases harder to repeat

Online beauty loses shoppers to fit, not quality. Nothing on a product page tells a shopper whether that serum suits their skin, so they guess — and the bigger the catalog, the harder the guess. When the guess is wrong, the product comes back, the routine gets abandoned and the second purchase may never happen. That's acquisition spend you've already paid for, and a customer relationship that ends before it starts.
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WALKTHROUGH

Help every shopper find their fit.

Prism uses your existing catalog to deliver personalized, non-diagnostic guidance at every step of the shopper journey. Shoppers buy with more confidence, and your team learns what customers actually need.
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Guidance, Not Guesswork

Most shoppers don't know which product suits their skin, so they guess. Prism replaces that guess with personalized, non-diagnostic guidance based on their skin, concerns and preferences. Shoppers can add an optional scan powered by Gladys for another layer of insight, or skip it and still finish.

Matched to Your Catalog

Every recommendation comes from your own range, never a generic ingredient database. Prism matches each shopper's needs to the better-fit products you already sell, so even a large or complex catalog feels easy to shop and every pick is something they can buy today.

Routines That Make Sense

A single product rarely solves a routine. Prism builds guided morning and evening routines from your catalog, with a clear reason behind every pick. Shoppers understand what to use and why, which creates a stronger first purchase and more reason to come back.

Know Your Shoppers

Every interaction adds to your picture of who your customers are. Prism gives your team visibility into shopper needs, concerns, preferences and engagement, along with how shoppers respond to their recommendations. That turns anonymous browsing into customer understanding you can actually use.

Smarter Product Decisions

Shopper insight is only valuable when you can act on it. Prism's engagement and recommendation data helps you see which needs are growing and which products shoppers respond to. Use it to help inform merchandising, marketing and product-priority decisions with more confidence.

Built Into Your Storefront

Prism runs as one embed inside the Shopify theme you already have. Your storefront keeps its current look and flow while adding personalized guidance.
How it works

From shopper signals to better-fit products and ongoing customer insight.

Prism guides shoppers through personalized product discovery while giving skincare brands a clearer view of customer needs, engagement, and product interest throughout the journey.
Assess
Understand the shopper through structured questions around skin type, concerns, sensitivities, routine, and preferences.
Optional Scan
Use Gladys’ image analysis as an optional additional signal. Shoppers can provide a photo to add another layer of insight, while still being able to complete the experience without uploading one.
Match
Connect shopper needs to better-fit products from the brand’s own catalog.
Guide
Provide clear recommendations, reasons for each selection, and guidance around routines or product use.
Checkout
Keep the purchase experience on Shopify while giving the brand visibility into shopper engagement, needs, and recommendation activity.
Proof

Proven with real shoppers.

First-party data from Gladys running on live Shopify storefronts.

10,000+ completed assessments

More than ten thousand shoppers have finished the full Gladys flow. Each one shared their skin type, concerns and routine in their own words, and got matches from the brand's own catalog — adding to the brand's picture of what its customers need.

83% completion rate

Most shoppers who start the assessment finish it. The questions are short and clear, and each step feels worth answering, so shoppers stay with it all the way to their recommendations.

Live in production

Gladys runs on real brand storefronts, inside the existing Shopify theme with checkout still on Shopify. Works inside your existing Shopify storefront.
Is This for You?

Who It Is For

Built for Shopify skincare brands that want to improve product discovery, shopper confidence, retention potential, and customer intelligence.
Shopify Skincare Brands
1.
Add personalized guidance directly to the storefront without rebuilding or moving the existing store.
Growing Product Catalogs
2.
Make it easier for shoppers to understand which products and routines may be a better fit for them.
Retention-Focused Teams
3.
Create a stronger first-purchase experience that can support repeat purchase and longer-term customer relationships.
Data-Driven Brands
4.
Use shopper engagement and recommendation insights to inform product and merchandising decisions.
value

Better product fit. Better customer intelligence.

Built for Shopify skincare brands that want to improve product discovery, shopper confidence, retention potential, and customer intelligence.
For your shoppers
For your team
Increase Shopper Confidence
Help customers choose products that better align with their needs through personalized, non-diagnostic guidance.
Support Repeat Purchase
Create a stronger first-purchase experience that can give customers more reason to return.
For your team
Understand Your Shoppers
Give brands visibility into shopper needs, concerns, preferences, engagement, and recommendation activity.
Make Smarter Product Decisions
Use engagement and recommendation insights to help inform merchandising, marketing, and product priorities.

The right product is already in your catalog.

Book a demo and we'll run your own range through Prism, show you the matches it returns, and walk you through the insights your team would see.
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For brands

FAQ

What information does Prism collect from shoppers?
Prism uses information shoppers choose to provide during the experience, such as skin type, concerns, sensitivities, routine, and product preferences. If the optional scan is used, an image may also be provided for analysis.
How are optional scan images used?
Scan images are used to generate additional skin signals that can support the personalized guidance experience. The scan is optional, and shoppers can complete the experience without uploading a photo.
What insights do brands receive?
Prism gives brands visibility into shopper engagement, common needs and concerns, product interest, and recommendation activity. These insights can help teams better understand their customers and inform merchandising, marketing, and product priorities.
Who owns the shopper data, and how is privacy handled?
Prism is designed with privacy and consent in mind. Shoppers are informed about the information they choose to provide, and data is handled according to the applicable privacy policy and agreements with the brand.
Does Prism require us to rebuild our Shopify store?
No. Prism works inside your existing Shopify storefront. There is no need to rebuild or move your store.
Is Prism a medical or diagnostic tool?
No. Prism provides personalized, non-diagnostic skincare guidance and product recommendations. It does not diagnose skin conditions or provide medical advice.
Prism by Sabila Labs, powered by Gladys.
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Interface showing barrier support and recovery with safety checks applied by Gladys, including cosmetic guidance only with a note that it is not medical advice, and no sponsorship stating product suggestions are based on ingredient compatibility. It displays options for Morning and Evening with Morning selected, and a note that the schedule lasts until 5 PM.
A 90-second assessment shoppers actually finish — 83% completion rate, plain language, no clinical questionnaire.
Online skin type quiz step asking "How would you describe your skin type?" with options: Oily - shiny, prone to breakouts, feels greasy; Dry - tight, flaky, rough, seldom shiny; Combination - oily in T-zone with normal or dry cheeks; Normal - well-balanced, few breakouts, comfortable. A progress bar shows step 1 of 11 and estimated time ~5 min. Option I’m not sure is below choices. Navigation link back at bottom.
Skin signals, not self-diagnosis — concerns, sensitivity, routine and environment, in the shopper's own words.
A survey question asking 'What best describes your skin tone?' with options ranging from Light with a description 'Almost always burns, rarely tans,' Light-Medium 'Burns easily, tans slowly,' Medium 'Sometimes burns, tans gradually,' Medium-Deep 'Rarely burns, tans easily,' Deep 'Rarely burns, richly pigmented,' and a choice to prefer not to say. The header shows this is step 4 of 11 and estimated time ~5 min.
A reason for every pick — the shopper sees why in one line, and can choose with more confidence.
Chart titled Ingredient Intelligence showing key active skincare ingredients: Hyaluronic Acid for deep hydration and plumping skin; Salicylic Acid to dissolve congestion and prevent breakouts; Centella Asiatica to calm inflammation and heal wounds; Niacinamide to minimize pores, even tone, and strengthen moisture barrier; Ceramides to restore and lock in moisture; Arbutin to brighten and fade dark spots gently.
Mapped to your catalog — your SKUs only, never a generic ingredient database, so every recommendation is something you actually sell.
Tolerance Introduction Schedule outlining skin care steps: Week 1-2 use actives every 3rd day to adjust skin, Week 3-4 every other day to build tolerance, Week 5+ use at full strength as directed if tolerated well. Note advises reducing frequency if irritation occurs.
A routine, not a single product — an AM/PM sequence built from what you already sell, designed to support ongoing use of your range.
A digital interface for barrier support and recovery with a button labeled 'Gladys applied 3 safety checks.' It lists two safety checks: 'Cosmetic Guidance Only' with advice that it is cosmetic guidance, not medical advice, and to consult a professional if symptoms persist; and 'No Sponsorship,' stating product suggestions are based on ingredient compatibility, not sponsorship, and products can be swapped anytime. There are tabs for Morning and Evening routines, with Morning selected and a note indicating 'Currently until 5 PM.'
Non-diagnostic by design — no medical claims, no condition labels, ever.